Oncala is the AI-native operating system for residential assets, bringing property management, resident experience, operations, finance, communications, and smart building technology into a single intelligent platform.
It connects the entire lifecycle of a property — from leasing and onboarding to daily operations, maintenance, payments, and resident engagement — while using AI to understand context, coordinate workflows, and automate decisions across the ecosystem.
If you want to see Oncala in action explore the interactive prototype
If you want to know more contact us
Centralize operations across your entire multifamily portfolio and maximize revenue by automating leasing workflows, rent collection, and unit availability — all in one unified platform.
PMS / Portfolio Operations
- Full building and unit inventory management
- Resident lifecycle tracking from renter application to renewal
- Automated payments, notices, and compliance workflows
- Financial and operational analytics across buildings
- Vendor and work-order management with SLA tracking
Leasing & Occupancy
- Integration with an existing website or custom website design with booking engine
- Unified calendar for direct and channel bookings
- Automated rent optimization and occupancy management
- Digital leasing, screening, and e-signatures ( collect rent / autopay / custom late fees)
- List sync options with zillow, hotpads, trulia, rentalsource
Owner Portal & Asset Performance (if managing third-party assets)
- Portfolio dashboards with real-time NOI & KPIs
- Financial reporting and transparency for owners
- Maintenance and CapEx oversight
- Direct communication with ownership groups
Deliver a modern living experience with flexible digital services that enhance convenience for residents while unlocking new revenue streams.
Resident Portal & Onboarding
- Online applications and lease signing
- Document uploads and identity verification
- Automated rent payments and renewals
Tenant App / Web Portal
The mobile-first platform acts as a virtual doorman or super host, guiding residents through their experience — from move-in to everyday living — while providing convenience, security, and engagement via app or web portal.
Key Features:
- Maintenance requests, notifications, and community news
- Access Control & Smart Locks: manage keyless entry to units and common areas, control access for residents, staff, and service providers, with notifications and access logs
- Amenity Booking: reserve shared spaces such as gyms, lounges, coworking areas, and other community amenities; optional add-on services available at checkout for enhanced convenience
- Unit Documentation & Community Guidelines: digital guides for appliances, unit instructions, troubleshooting, and building rules for residents
CRM & Prospect Engagement
- Centralized resident and prospect data
- Automated follow-ups and marketing flows
- Segment residents for targeted upsells or renewals
Operate your communities in predictive mode, automating workflows for staff and service providers to optimize operations and reduce costs.
Teams & Scheduling Module
- Task and shift planning for employees and vendors
- Work order assignment and completion tracking
- Predictive maintenance scheduling
- Real-time KPIs and performance dashboards
Employee & Vendor App
- Mobile task management and checklists
- Clock-in/out and attendance tracking
- Work order updates, messaging, and incident reporting
Manage all financial operations in one place, integrating with existing systems or operating independently.
ERP / Portfolio Accounting
- Consolidated income and expense tracking
- Automated billing, rent collection, and reporting
- Budgeting, forecasting, and KPI dashboards
- Compliance with accounting standards
Purchasing & Inventory Hub
- Supplier management and automated order tracking
- Inventory control and replenishment
- Invoice and delivery note recording
Centralize communications with residents, staff, vendors, and owners through a unified, omnichannel platform.
Communications Hub
- Email, WhatsApp, apps, and OTAs in one inbox
- Automated messaging templates triggered by events
- Segmented outreach to the right audience at the right time
- Communication logging and compliance tracking
Integrate smart building solutions to enhance security, efficiency, and resident experience.
Smart Locks & Access Management
- Cloud-connected smart locks for residents, staff, vendors, and owners
- Remote and Wi-Fi access
- API integrations with existing providers
- Resident app keyless entry and notifications
Monitoring & Smart Building Integration
- Noise monitoring and alerts
- Video surveillance integration
- Energy, lighting, and climate automation
- Centralized dashboard for real-time monitoring and analytics
Seamlessly integrate existing software and hardware into your HB ecosystem or request custom connections to fit your operational stack.
PMS & Channel Integration
- Maintain current PMS or adopt new cloud-based solutions
- Unified leasing calendar and occupancy management
- Revenue optimization while preserving workflows
ERP Integration
- Connect your existing ERP or use HB’s built-in solution
- Real-time income and expense visibility
- Consolidated reporting across buildings
Payments & Transaction Management
- Support multiple payment methods
- Automated reconciliation
- Secure, auditable transaction records